The participant from India is enduring troubles withdrawing his winnings because of ongoing verification. We turned down the complaint as the player breached the casino's T&Cs by providing false particular documents for 'KYC' verification.
The player within the US is unable to withdraw his winnings. The player later on verified which the withdrawal was processed correctly, thus we marked this criticism as resolved.
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The participant from California has requested a withdrawal fewer than two weeks previous to distributing this criticism. The player stopped responding and complaint was shut as "rejected"
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The player from The us requested a $five hundred withdrawal immediately after satisfying all conditions and terms. The participant's id was verified by DuckyLuck Reps as well as payout was approved.
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Our staff is utilizing steps to deal with elevated volumes a lot more properly, guaranteeing timely and correct verifications relocating ahead.
An ambitious job whose target is always to rejoice the best and essentially the most dependable corporations in iGaming and give them the recognition they deserve.
Our adherence to comprehensive verification techniques, as outlined in Section five.one of our terms and conditions, is meant to safeguard our gamers and also the integrity of our System.
The player's withdrawal is delayed for over 2 months. Player stopped responding to our issue thus the criticism was turned down.